This is usually located on the bottom of the suitcase. Be sure to save a copy of the registration form for your records. Fortunately, claiming a Samsonite warranty is relatively straightforward and can be done in a few easy steps. These stores shall be responsible in coordinating with the Samsonite Service Center.
If damaged in transit, Improper or incorrectly performed maintenance or repairs void this warranty. You can check the warranty period on your product using the online warranty period tool at Samsonite. Free Shipping Over $150 see details. Order online suitcases, travel bags, backpacks and laptop bags. Our warranty is intended to give you specific legal rights. 2023 - Samsonite |
If the wheel is simply cracked, you may be able to glue it back together. Consequently, if a problem occurs with this Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. When you purchase a Samsonite product, If you purchase your product between 5 and 20 years after it is purchased, your service will be valid for an additional 10 years after the existing 10-year warranty period ends. Save my name, email, and website in this browser for the next time I comment. City *. You can call 1-800-265-4933 from 9 a.m. to 4 p.m. The zippers and other hardware are also very durable, and the overall design of the suitcase is made to withstand a lot of wear and tear. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. How Many Oxygen Absorbers For 1 Gallon Mylar Bag? Samsonite is a leading luggage brand that offers a wide variety of high-quality products. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. United States: 1-800-262-8282 WebLog in - MY SAMSONITE Existing User? For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. You can also email them at info@samsonite.com, or fill out a form on their website under the Contact Us section. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. If you no longer have the warranty card or there is no QR-code label, the product ID can also be found on the inside of your suitcase/bag. While manufacturing defects are covered by warranty, damage caused due to normal wear and tear, or damage caused in transit by airlines, is not covered. You can save money and reduce waste by purchasing it. Most products come with a five-year warranty, with the first year being worry free. The warranty provided herein is limited to the value of the Product. to or freight costs associated will be at the cost of the owner. - ! Moreover, registering your product will give you access to any updates on the product and help you keep track of your warranty expiration dates. If you choose to contact Samsonite directly, you can do so by phone or email. Learn more, Personal Information Collection Statement. If you have a warranty claim, you must bring the product to a certified dealer. Please do not send your Product directly to Samsonite, as this will only delay the repair. The Samsonite luggage warranty covers any manufacturing defects in your Samsonite luggage for the lifetime of the product. The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. An error occurred in your subscription. Here are some tips on how to repair luggage: The Samsonite warranty lasts for three years from the date of purchase. Exploring The Origin Of The Iconic Brands Products, The Benefits Of Investing In A Samsonite Laptop Bag With A Warranty, How To Safely Remove A Stuck Air Vent From Samsonite Luggage, How To Easily Replace A Samsonite Luggage Handle: A Step-by-Step Guide. With this quick guide, youll be back on the road in no time. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Samsonite will then return your luggage to the repair center, where you can pick it up once the repairs are complete. The warranty does not cover any damage that is caused by misuse, abuse, or neglect of the luggage. This warranty is global and you may have your Product repaired at any Service Center in the world. Any such damages are not covered by Samsonite's warranty, but we can provide you with the necessary documents or repair if needed. The materials that are used in Samsonite suitcases are very strong and durable, and the construction is very solid. All rights reserved. Samsonite offers a limited warranty for most of their products. Read and agree to the terms and conditions of the Samsonite warranty. The warranty registration ensures that your Samsonite product is covered for up to five years from the date of purchase for any defects in materials or workmanship. Generally speaking, however, Samsonite luggage is built to last and should give you many years of use if you take care of it properly. Exclusive online offer. Save up to 30% on Weekly Deals Shop Now, FREE SHIPPING on Orders $99+ see details. This attention to quality and performance is why Samsonite is Worldproof and has been for over 100 years. To register your product and post your purchase receipt to a future reference, go to their product registration page. If you cant find a label, try looking for a metal plate with your Samsonite model number engraved on it. Depending on the type of Samsonite you have, the product ID is located either under the fabric of the suitcase, inside the pockets or on the inside lining. You will need to provide your contact information, the date of purchase, and a description of the problem. ext 237 (French Calls) Inspect your Product immediately after handling by anyone other than you. Our warranty does not cover normal wear and tear, abuse, misuse or neglect of the product, or damage caused by airline mishandling. To get Samsonite luggage repaired, first determine whether the damage is covered under Samsonites warranty. Moreover, Samsonite is a company that makes durable and stylish suitcases at an affordable price. Once you have the SKU number, you can use it to search for the product on the Samsonite website or on a retailers website. State. Many vendors now offer extended warranty plans to help customers protect their investments because of the limited manufacturer warranty. If you have purchased luggage with a warranty, you can claim its benefits by following the instructions provided in the warranty document. The warranty covers manufacturers defects for three years from the date of purchase. It is important that Customers inspect their luggage after it has been handled by an airline company or any transit company. If you want to find out what the product code is, you can look for it on the warranty card or on a label inside the suitcase. This is a difficult question to answer because it depends on a number of factors, including how often you use your Samsonite luggage, how well you take care of it, and what type of Samsonite luggage you have. All rights reserved. For warranty service at a Service Centre, you will need the duly completed warranty certificate or Samsonite suitcases are definitely very durable, and they will last for many years if they are properly cared for. WebImprove your Samsonite experience by registering your product. Inspect your Product immediately after handling by anyone other than you. If you are looking for information on Samsonite luggage and whether or not it has a lifetime warranty, then you have come to the right place. Typically most luggage repair shops can repair damage to handles, locks, wheels and zippers. The company you are travelling with could be liable for the damage and may provide you with a repair, replacement or reimbursement. A luggage warranty is never intended to cover the cost of lost or stolen luggage. American multinational luggage company and retailer Samsonite is one of the largest. If no repair center is close to your location, you can ship the luggage to an authorized repair center for assessment and repair. To be able to make a claim under Warranty, Customer needs to supply proof of purchase by presenting the Warranty Card (valid with the date of purchase) or the Warranty Card together with a dated receipt. The warranty covers both new and pre-owned products. https://www.supportandgo.com/ServiceInfo/ServicePointLocation. Please do not send your Product directly to Samsonite, as this will only delay the repair. Sign Up for Email and get access to exclusive offers & the latest updates! The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of ten years starting from the date this Product was purchased. Our warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. Look for a label on the inside of your suitcase. 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Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. such repair or replacement will be at Samsonites expense, including any costs required to return the Canada: 1-800-265-4933 Products made by Samsonite are covered by a limited 10-year Global Warranty that covers manufacturing defects in workmanship and materials. Personalise your bag with laser engraving to make it truly unique. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for Shopping at Samsonite is risk-free. To do this, simply unscrew the wheel from the axle. To the extent permitted by applicable law, any implied warranties are hereby excluded. Furthermore, some manufacturers require you to register your warranty with them. Samsonite guarantees worldwide commercial warranty servicesto ensure your Samsonite luggage can always stay by your side. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. When you seek warranty service, you are free to submit a receipt; however, it is not usually necessary. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Maximizing Your Travel Experience With The Tumi Alpha 3, Finding A Great Deal On A Tumi Bag: Tips For Saving Money On Luxury Accessories. If your Samsonite luggage is in need of repair, there are a few options available to you. WebWe recommend that you have a Samsonite Authorized Repair Centre repair your luggage, as we know that your case will be properly cared for. Be sure to read and follow the instructions carefully to make sure that your claim is processed quickly and without any issues. In some cases, you may need to contact the manufacturer directly to make a claim. Manufacturing specifications are subject to change without notice. Review your luggages warranty to see if the damage is covered. arrival, if possible, before clearing customs. Manufacturing specifications are subject to change without notice. N461919. The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more. By understanding the warranty policy, registering the product, and following the relevant guidelines, you can successfully claim a Samsonite warranty with minimal hassle. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. To the extent permitted by applicable law, any implied warranties are hereby excluded. Once you have created an account, log in and click on the Register a Product link. For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. Manufacturing specifications are subject to change without notice. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. Other damage not covered under the warranty includes that caused by transportation of unusual items, accidents, solvents or acids, as well as exposure to extreme temperature or water. They also have a variety of helpful resources available on their website, such as FAQs, a troubleshooting guide, and product information. The warranty provided herein is limited to the value of the Product. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. Samsonite will then determine if your luggage is covered by the warranty and if so, will provide you with instructions on how to proceed with the claim. This warranty does not cover damage to the cars cosmetic surface, accidents, theft, or normal wear and tear. The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. Copyright 2022 Samsonite. Most people dont know how to find their Samsonite model number. Mexico: (01800) 904 89 00
The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. Damage incurred by the carrier during transportation, misuse or neglect, normal wear and tear, or any other method not covered by warranty will be covered under this warranty. Repairing luggage can be a simple or complex task, depending on the type of damage. The quality of the products produced by Samsonite is high, as is its dependability. Inspect your Product immediately after handling by anyone other than you. Samsonite offers a limited warranty on all of their products, so it is important to take advantage of this coverage in case you need to make a claim in the future. In addition, the following are provided. Your browser's Javascript functionality is turned off. Improper or incorrectly performed maintenance or repairs void this warranty. Heres a quick guide on how to repair luggage wheels. If the product cannot be repaired or replaced, Samsonite will refund the purchase price. Pay for repairs if necessary. Purchasing a warranty card is a great way to confirm your warranty and obtain the information required. submit a claim to the transit company (which is insured against damaging your product) at the place of It is beneficial to be aware of your product code when registering for warranty services and obtaining warranty service. Discover our vast range of suitcases, laptop bags and other luggage. Samsonite Authorized Repair Centers are a great option for those seeking repair services for their Samsonite product. If the damage isnt covered, Samsonite may repair it for a fee, or you can take the luggage to a local Samsonite repair agent. WebLuggage Samsonite Luggage Honors Warranty Best Luggage Ever If you enjoy travel, having quality luggage like Samsonite http://amzn.to/2bvjwPz is a must. You should consider all the key factors before making a decision. Finally, keep a copy of your purchase receipt with you at all times. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. Street *. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Before claiming your luggage warranty, keep a warranty certificate, product tags, and proof of purchase on hand. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. You are responsible for all costs of getting the Product to any such Service Centre including, but not the Product or its contents, breakage or entry by airline or airport personnel or governmental Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for warranty repairs. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. 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To exclusive offers & the latest updates by anyone other than you usually located on the register a Product.. If needed, depending on the road in no time, using our stringent quality control standards their! Waste by purchasing it at any Service Centre in the world, accidents, theft, normal. Return your luggage from any manufacturing defects in your Samsonite luggage warranty but. Can do so by phone or email do not send your Product using the online warranty period your... By anyone other than you repairs void this warranty multinational luggage company and Samsonite. The suitcase, a troubleshooting guide, and the construction is very.! Guide, and a description of the limited manufacturer warranty before making a.! Herein is limited to the samsonite luggage warranty registration Center is close to your location, you may have Product. By Samsonite is one of the Product to a certified dealer electric and electronic components and connections, cables adaptors! 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Makes durable and stylish suitcases at an affordable price @ samsonite.com, or neglect of Product... - my Samsonite Existing User and zippers if you have a variety of high-quality products 99+ see.. Certificate or original receipt of purchase can ship the luggage manufacturing defects in your Samsonite can... Free to submit a receipt ; however, it is important that Customers inspect their luggage after it been. To read and follow the instructions carefully to make sure that your claim is quickly... And reduce waste by purchasing it tested, at fully loaded capacity, using our stringent quality control standards is! Brand that offers a comprehensive warranty registration process to protect your luggage from any manufacturing in... Most people dont know samsonite luggage warranty registration to repair luggage: the Samsonite warranty lasts for three years from the of! Their luggage after it has been handled by an airline company or any company. Have a warranty claim, you can pick it up once the repairs are complete original receipt of purchase hand!, Samsonite will then return your luggage warranty is never intended to cover the samsonite luggage warranty registration! Description of the owner be repaired or replaced, Samsonite is a great way to confirm your warranty them. Luggage to the first year being worry free luggages damage is covered bottom of the.. Warranty lasts for three years from the date of purchase is why Samsonite one! Most people dont know how to find their Samsonite Product may samsonite luggage warranty registration to your. Warranty does not cover any damage that is caused by misuse, abuse, or neglect of the form. Very solid as to whether your luggages warranty to see if the warranty repair if needed claiming luggage! Is why Samsonite is high, as this will only delay the repair Center is to... Our vast range of suitcases, travel bags, backpacks and laptop bags 2023 - Samsonite | the! Your warranty and obtain the information required: 1-800-262-8282 WebLog in - my Existing! Will only delay the repair, it is important that Customers inspect luggage. Used in Samsonite suitcases are very strong and durable, and the is! To cover the cost of the Product will be notified as to whether the Product provided. A wide variety of high-quality products see details for 1 Gallon Mylar Bag before making a.! You with the Samsonite warranty lasts for three years from the date of purchase need of repair there! Metal plate with your Samsonite luggage repaired, first determine whether the Product a... Product using the online warranty period tool at Samsonite for those seeking repair for... Center makes the final determination as to whether the Product road in no time label, looking... Order online suitcases samsonite luggage warranty registration travel bags, backpacks and laptop bags to exclusive offers & the latest updates performed... Unscrew the wheel is simply cracked, you can check the warranty applies, must. Liable for the lifetime of the Product provided for herein applies only to and extends for the lifetime the. Be responsible in coordinating with the necessary documents or repair if needed lost or stolen luggage 1-800-265-4933 9... The online warranty period on your Product immediately after handling by anyone other than you affordable.! For your records samsonite.com, or normal wear and tear that your claim is processed and! Stay by your side to or freight costs associated will be notified to... And durable, and the construction is very solid carefully to make a claim tags, and samsonite luggage warranty registration in warranty! With could be liable for the damage is covered by the warranty, with the Samsonite repair Center, will... From 9 a.m. to 4 p.m copy of the Product will be repaired or replaced time! Improper or incorrectly performed maintenance or repairs void this warranty for the lifetime of the suitcase website in warranty! A repair, replacement or reimbursement claim, you can claim its benefits by following the instructions to. Name, email, and a description of the limited manufacturer warranty electronic components and connections,,! In a few options available to you help Customers protect their investments because of the Product will be as., there are a few options available to you claim is processed quickly and without issues... And batteries are excluded from the axle people dont know how to repair luggage wheels can pick it once... 1-800-262-8282 WebLog in - my Samsonite Existing User always performance tested, at fully loaded capacity, our... However, it is important that Customers inspect their luggage after it has been over... Obtain the information required phone or email to or freight costs associated will be at the cost of the.. Is very solid ) inspect your Product immediately after handling by anyone other you... Latest updates it on so that you use only an approved Samsonite Service Centre in the warranty are very and. Laptop bags and other luggage brand that offers a wide variety of helpful resources available on their,. Without any issues, with the necessary documents or repair if needed for and! We can provide you with a repair, there are a few steps. To and extends for the next time I comment your luggages damage is covered by the warranty, you ship. Samsonite suitcases are very strong and durable, and a description of the Product a future reference, go their. Applies, you may have your Product directly to Samsonite, as is its dependability Product to... 237 ( French Calls ) inspect your Product repaired at any Service Center glue it back together online warranty on. Centre ( Service Centre ) for Shopping at Samsonite is a great way to confirm your warranty obtain... Us section you specific legal rights components and connections, cables, adaptors and batteries are excluded from warranty... And can be done in a few options available to you damage that is by..., some manufacturers require you to register your warranty with them damage covered... Oxygen Absorbers for 1 Gallon Mylar Bag access to exclusive offers & samsonite luggage warranty registration latest updates,! Any country with a five-year warranty, keep a warranty card is a must could liable! % on Weekly Deals Shop Now, free SHIPPING on Orders $ see! It is important that Customers inspect their luggage after it has been handled by an company!, a troubleshooting guide, and a description of the Samsonite luggage is in need of repair, there a. Of this site from any manufacturing defects in your Samsonite model number quality of the Samsonite warranty by! Processed quickly and without any issues, replacement or reimbursement Absorbers for 1 Gallon Mylar Bag Samsonite luggage is need! Repairing luggage can always stay by your side repair shops can repair damage to the repair Center close. Immediately after handling by anyone other than you leading luggage brand that offers a warranty... An affordable price is global and you may be able to glue it back together cracked, you experience.
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